FISCAL Technologies Ltd respects your preferences concerning the treatment of Personal Information that we may collect. This Policy (“Policy”) lets you know how we collect and use your Personal Information, how you can control its use, and describes our practices regarding information collected from the different FISCAL Technologies sites that link or refer to this Policy (such as our websites, social media pages and HTML-formatted e-mail messages), as well as through offline sales and marketing activities (collectively, the “Channels”).
Personal and Other Information We Collect
Through your interaction with and use of the Channels, FISCAL Technologies may collect Personal Information, which is information that identifies an individual or relates to an identifiable individual. Personal Information may include, but is not limited to:
- Your name and physical address, email addresses, and telephone numbers
- Behavioral or demographic attributes, when tied to personal identifiers
- Past transactional behavior on the Channels
- Information obtained from third parties on your interests
- Information about your company such as the name, size and location of your company and your role within the company
FISCAL Technologies may also collect Other Information through your interaction with and use of the Channels and non- FISCAL Technologies websites, which does not reveal your specific identity or does not directly relate to an individual. Other Information may include, but is not limited to:
- Unique IDs such as a cookie placed on your computer, mobile or device IDs
- Internet Protocol address (“IP address”) and information derived from your IP address such as your geographic location
- Information about your devices such as information contained in HTTP Headers (defined below) or other internet transfer protocol signals, browser or device type and version, operating system, user-agent strings and information about or from the presence or use of “apps” on your mobile devices, screen resolution, and your preferred language
- Behavioral data about your usage of the Channels, such as webpages clicked, websites and content areas visited, date and time of activities
- The web search you used to locate and navigate to the Channels
In some instances, we may combine Other Information with Personal Information, such as deriving geographical location from your IP address and combining behavioral data about your usage of the Channels with your name. If we combine Other Information with Personal Information, we will treat the combined information as Personal Information.
How We Use and Share Personal Information
FISCAL Technologies uses and shares the Personal Information it collects (unless otherwise restricted by applicable law), to:
Engage in Transactions. FISCAL Technologies may use Personal Information to engage in transactions with you.
Provide Support or Other Services. FISCAL Technologies may use your Personal Information to provide you support or other services you have ordered, as well as product updates, product patches and fixes and other similar operational communications.
Tailor Marketing to Your Needs. FISCAL Technologies may use your Personal Information and Other Information to notify you about new product releases and service developments, and to advertise FISCAL Technologies products and services in accordance with this Policy. Your website visit, marketing experience, and communications may be tailored to your interests based on your Personal Information.
Respond to Your Requests. FISCAL Technologies may also use Personal Information in order to respond directly to your information requests (including newsletter registrations or other specific requests) or other inquiries.
Select Content, Improve Quality and Facilitate Use of the Channels. FISCAL Technologies may use your Personal Information to help create and personalize content on our Channels, facilitate your use of the Channels (for example, to facilitate navigation, avoid duplicate data entry, enhance security) and improve quality, track marketing campaign responsiveness (including online advertising and e-mail marketing), and evaluate page response rates.
Improve Products, Services, and Experiences. FISCAL Technologies may use your Personal Information to evaluate and improve our products, services, marketing, and customer relationships.
Communicate with You about a Conference or Event. FISCAL Technologies may communicate with you about a conference or event hosted or co-sponsored by FISCAL Technologies or one of our partners. This may include information about the event’s content, logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation that we may provide related to your event registration. After the event, FISCAL Technologies may contact you about the event and related products and services, and may share information about your attendance with your company.
Obtain Third Party Services. FISCAL Technologies also shares Personal Information and Other Information with third parties who provide services to FISCAL Technologies, such as order fulfillment, analytics, event / campaign management, website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. When FISCAL Technologies shares Personal Information with third party service providers, we require that they use your Personal Information and Other Information only for the purpose of providing services to us and subject to terms consistent with this Policy.
How We Collect Information
FISCAL Technologies and our third party service providers may collect both Personal Information and Other Information from a variety of sources that generally fall into three categories:
- Direct Interactions: From your use of and interaction with us through the Channels and other activities such as account creation, submission of registrations and forms, or sales inquiries and transactions.
- Publicly Available Data / Data from Third Parties: Data from Automated Interactions on non- FISCAL Technologies websites, or other data you may have made publicly available, such as social media posts, or data provided by third party sources, such as marketing opt-in lists, or data aggregators.
- Automated Interactions: From the use of technologies such as electronic communications, communication protocols, cookies, embedded URLs or pixels, widgets, buttons and tools.
Although FISCAL Technologies use of Automated Interactions may change over time as technology evolves, the following descriptions are designed to provide you with additional detail about FISCAL Technologies current approach to information collected from Automated Interactions.
Electronic Communications Protocols: As is true when you visit most websites and apps, FISCAL Technologies may automatically receive information from you as part of the communication connection itself, which often consists of network routing information (where you came from), equipment information (browser type or device type), your IP address (which may identify your general geographic location or company), and date and time.
FISCAL Technologies may also automatically receive and record information about your interaction with the Channels, such as clickstream information (when each FISCAL Technologies webpage was visited and how much time was spent on the page), how often you access the Channel, performance data, aggregate usage, or general geo-location data.
Cookies: FISCAL Technologies server will query your browser to see if there are “cookies” previously set by our electronic Channels. A cookie is a small piece of information sent by a Web server to store on a Web browser so it can later be read back from that browser. Cookies may collect information, including a unique identifier, user preferences, profile information, membership information, and general usage and volume statistical information. Cookies may also be used to collect individualized website use data, provide electronic Channel personalization, or conduct and measure the effectiveness of advertising in accordance with this Policy. Some cookies may remain on users’ computers after they leave the website. While the majority are set to expire within 1-24 months of your last visit to the website that set the cookie, others may not expire because of their nature, like cookies that remember opt-out preferences.
Your browser may provide you with information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. Users can generally disable the cookie feature on their browser without affecting their ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion. Cookies, however, are important to the proper functioning of a site, and disabling them may degrade your experience and interfere with website features and customizations.
FISCAL Technologies has engaged one or more third party service providers to track and analyze both individualized usage and volume statistical information from interactions with electronic Channels. The service provider(s) may set cookies on behalf of FISCAL Technologies. FISCAL Technologies also uses other third party cookies to provide advertising and personalization services in accordance with this Policy, and to track the performance of FISCAL Technologies advertisements on our Channels and FISCAL Technologies e-mails.
Embedded URLs: FISCAL Technologies may use a tracking technique that employs embedded URLs to allow use of the electronic Channels without cookies. Embedded URLs allow limited information to follow you as you navigate the electronic Channels, but are not associated with Personal Information and are not used beyond the session.
Physical Location: We may collect and share the physical location of your device for purposes consistent with this Policy, such as to provide you with personalized location-based services or content. In some instances, you may be permitted to allow or deny such use of your device’s location, but if you choose to deny such use, we may not be able to provide you with the applicable personalized services or content.
Registration and Privacy Choices
E-mail Marketing. FISCAL Technologies enables you to opt out of marketing communications. You may opt out of e-mail marketing by modifying your preferences or by using our general unsubscribe automated link included in FISCAL Technologies marketing e-mails.
Some non-marketing communications are not subject to general opt-out, such as communications related to product download, sales transactions, software updates and other support related information, patches and fixes, conferences or events for which you have registered, disclosures to comply with legal requirements, and (where permitted by law) quality assurance surveys. Some additional communications with partners are also not subject to general-opt out, including product alerts, updates, contractual marketing and sales materials, and other notices related to partner status.
Third Party Permission-Based Lists. On occasion, FISCAL Technologies may use third-party lists to send communications about FISCAL Technologies products and services. These lists, which are maintained by third parties, include users eligible under applicable law to receive e-mails from other companies such as FISCAL Technologies. When we use such lists, the communications will include mechanisms to opt out of receiving FISCAL Technologies marketing communications.
Access, Correction, and Profile Updates
You may request to review, correct, update, suppress, or otherwise modify any of your Personal Information that you have previously provided to us through the Channels, or object to the use or processing of such Personal Information by us by emailing [email protected]
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information that you have provided to us.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within thirty days.
The security of your Personal Information is very important to FISCAL Technologies. We use physical, electronic, and administrative safeguards that are designed to protect your Personal Information from loss, misuse
In the event that your Personal Information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, FISCAL Technologies will notify you by e-mail or mail. FISCAL Technologies will give you notice promptly, consistent with the reasonable needs of law enforcement and/or FISCAL Technologies to determine the scope of the breach and to investigate and restore the integrity of the data system.
If you have any complaints regarding our compliance with this policy, you should first contact us at [email protected]altec.com. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your personal information in accordance with this policy.
We ask that you not send us, and you not share any sensitive Personal Information (e.g., government-issued or financial account numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership).
Last Updated: May 15, 2018