Detecting previous overpayments and recovering them boosts your bottom line
At the start of every customer engagement, we aim to clean house with a recovery audit. This looks back over 2 to 3 years of historical transactions using our NXG forensics solution. We detect overpayments and manage the recovery of these on behalf of the customer.
Many recovery auditors return year after year, finding overpayments and recovering these on behalf of their clients. But they don’t check everything – their business model is services based, they need to return each year, and they’re not incentivised to offer a preventative service.
Our recovery audit is a financial data-mining service that involves using NXG Forensics to identify and verify duplicate and overpayments already made, and any potential fraud within your historical payments. We then work to recover these from suppliers. On completion of the service, we can optionally leave NXG Forensics in place, to monitor all new transactions and supplier updates to keep risks from entering your ERP.