FISCAL Case Studies.

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McCarthy Stone: Case Study

McCarthy Stone recovered £640k in missing credits and protected £480k monthly cash flow by automating statement reconciliation across their multi-ERP environment—eliminating manual processes that previously created unacceptable risk.

Introduction

McCarthy Stone faced significant challenges as a large developer and property management organisation, with recurring supplier billing and significant monthly spend. Maintaining accurate, up-to-date supplier accounts is essential but with two accounting systems and multiple business units, manual statement reconciliation was becoming increasingly time-consuming at scale. Risk was growing as transaction volume increased.

McCarthy Stone identified £640,000 of missed credits in just 12 months
Details

McCarthy Stone faced significant operational and compliance challenges managing their multi-ERP environment. They had complex system architecture, managing transaction across multiple accounting systems and 3 business units Manual statement reconciliation was becoming increasingly time-consuming at scale, and due to that there was a growing error risk as transactions volume increased. This was a significant operational and compliance risk with potential for missed credits and discrepancies. They needed robust and secure controls across a large supplier base, and a system that could handle the complexity of their organisation and integrate seamlessly into their processes and systems. Key Challenge: With high volumes of credit notes (averaging £5,654 each) and complex supplier relationships, manual reconciliation created unacceptable risk of missing significant credit values across multiple ERP systems.

Solution

In 2023, McCarthy Stone implemented FISCAL’s automated Statement Reconciliation module as part of their comprehensive working capital protection strategy. They we able to scale their reconciliation activity, reduce manual effort and improve accuracy. They now enjoy:

  • Automatic matching of supplier statements against transaction data, regardless of format
  • Integration with their existing workflows and systems, built to work with their organisational as one unified control framework.
  • Identification of missing and duplicate invoices before they impact payments
  • Discovery of unclaimed credit notes and other value opportunities
  • Bulk processing, enabling reconciliation of more statements in significantly less time
  • Reporting tools that highlight high-volume suppliers, trends and duplicate risk areas
  • As regular platform users, the McCarthy Stone team adopted the module quickly and with great enthusiasm.
  • Now, on average each month, McCarthy and Stone identifies:
    2,259 missing invoices.
    85 missing credits

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