Supporting You This Festive Season: Closures and Customer Support 2024

Supporting You This Festive Season: Closures and Customer Support 2024

We’re looking forward to a fun-filled festive period, but we haven’t forgotten our customers! We’re making sure you have all the support you need.

As the end of 2024 approaches, we’d like to thank all our customers for their continued trust and collaboration throughout this year. We understand that as finance professionals, your work is never done – right now, alongside your daily tasks, you’re tidying up the accounts and preparing for the year ahead. Ensuring your financial operations run smoothly during this period is as crucial as ever, especially while staff are enjoying annual leave and bank holidays.

That’s why we’re committed to staying connected and supporting you through the festive period. In this blog, we’ll share important information about our Christmas closures and dedicated customer support availability, guaranteed to make this season as seamless and stress-free as possible for you and your team.

FISCAL Technologies 2024 festive season support hours

If you need our help through the period, we will have some members of staff on call for support queries. Please see the table below for more information:

 

Date

UK support times (GMT)

US support times

Monday 23rd December

9am – 5pm

9am – 4pm PT

9am – 6pm CT

9am – 7pm EST

Tuesday 24th December

9am – 5pm

12pm-7pm

Wednesday 25th December

Closed

Closed

Thursday 26th December

Bank Holiday – Closed

Closed – no US support cover

Friday 27th December

9am – 5pm

9am – 4pm PT

9am – 6pm CT

9am – 7pm EST

Monday 30th December

9am – 5pm

9am – 4pm PT

9am – 6pm CT

9am – 7pm EST

Tuesday 31st December

9am – 5pm

9am – 4pm PT

9am – 6pm CT

9am – 7pm EST

Wednesday 1st January

Bank Holiday – Closed

Bank Holiday – Closed

We wish you all a wonderful holiday season and we look forward to working with you in 2025!

If you need to contact us, please email: [email protected] call our support lines: +44 (0)345 867 7136 (UK) or +1 888 999 6505 (US).

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