The seven most valuable AI use cases in AP and finance

The seven most valuable AI use cases in AP and finance

How AI is being used in modern finance processes to create value, with examples from real cases.

The productivity gap and AI

Many businesses have incentives in place to utilise AI effectively across their functions. As you’re reading this, we’ll take a guess that you’re one of them!

The rate of AI use is steadily growing. Today, 56% of finance leaders use AI, up from 31% in 2024 and 17% in 2023. Among large businesses, 40% report scaling AI agents in the last year. Finance still ranks last of every business function on deployment. Only 17% use AI in core workflows, and 45% are in limited pilots. The reason?

The 2026 Hackett report found finance teams face a 5.3% productivity gap. Workloads were up 3.2%, headcounts down 2.1% and budgets down 1.7%.

Now is a good time to put AI to work. But before you start, know what you want back: time, cash saved or recovered, accuracy, or better auditability and control.

What counts as value?

Start by asking what value means to you. Time back? Money saved? Smoother, faster processes? Reports and forecasts that give a correct picture? Any of those is a fair answer.

In our experience, AI works best alongside your team. Think of a tutor, researcher, a devil’s advocate to challenge your thinking, simulator, or a feedback partner.

With AI’s help, you can make highly informed business decisions, and refine parts of your processes which can otherwise be error-prone.

Seven AI use cases for P2P and finance teams

1. Continuous transaction risk controls

Duplicates, split invoices and suspicious patterns get caught as they hit your ERP, long before the payment run. You see the risks, not the thousands of clean invoices around them.

Software: Guy’s and St Thomas’ NHS Foundation Trust achieved over 1,000% ROI preventing duplicate payments. London & Quadrant cut double payments by 96%. Hackett has AP at 33% scaling AI, the highest of any finance process.

2. Supplier file and supplier risk monitoring

Fraudsters need a supplier record to get paid, so the supplier file is a sensible place to look first.

The stakes are clear in AFP’s 2024 survey: 79% of organisations were hit by payment fraud attempts, and only 22% recovered 75% or more of their losses.

Across the FISCAL dataset, the median supplier file has 52% active suppliers flagged as dormant. A quarter sit below 24%, and a quarter above 71%. (That count leaves out one-time suppliers, which haven’t had time to go dormant.) Dormant records are the ones nobody is watching.

FISCAL’s supplier risk intelligence software uses AI to flag dormant and duplicate suppliers and incorrect supplier data, and checks suppliers against employee records, credit, sanctions and adverse media data. This allows your team to review suppliers who need to be updated or archived, or might be a fraud risk.

Bank-detail change verification and employee-to-supplier cross-referencing are two checks a team could build itself. 

3. Continuous supplier statement reconciliation

In our experience, many teams only reconcile their top 10 or 20 suppliers by hand. According to our data, 1 in 8 statement lines disagree with your ledger. Agentic AI can request statements, gather data, reconcile, act on the differences and watch the inbox for replies. It puts thousands of statements a month within reach.

With a combination of streamlining its accounting workflows and automating statement reconciliation, some finance teams have been able to halve their close from 8 days to 4 in just one month. APQC puts the typical close at between 6 and 10 days, with top performers at five or fewer.

McCarthy Stone identified £640k in missed credits in 12 months across two accounting systems and three business units with the FISCAL’s AI software. Overall, FISCAL finds that customers increase their reconciliation speed by at least 12 times.

4. Supplier communication and email triage

Chasing suppliers, sorting their emails and sending templated replies is underrated work, and it takes a lot of time. Ardent Partners Accounts Payable Metrics that Matter in 2025, says AP staff spend 21.8% of their time managing supplier inquiries. They suggest that best in class teams spend 50% less time on inquiries. While They do not specify how this can be achieved, it is potentially due to automation in their processes and communications.

Zapier, where around 98% of employees use AI, built a tax-notice workflow. It classifies and summarises each notice, then routes it to Slack, saving hours every week.

AP software is available that can triage supplier communications and create replies. FISCAL’s software handles communications under your team’s guardrails. When an email arrives, it classifies and matches to the supplier. It pulls in invoices, status and payment details and drafts a reply. A person reads it, approves it and sends it, or this can be automated.

5. Report generation, analysis and forecasting

Reports can be automated on a schedule that suits you. Questions can be answered in the meeting by walking through your ledger. Variance commentary is drafted for you, and board packs that bring reporting, forecasting and commentary together.

A general-purpose AI assistant pointed at a clean data extract takes you a long way. Microsoft use Copilot, which saves 20 minutes per account on AR reconciliation, and one FP&A team cut its weekly reconciliation from between 1 and 2 hours to 10 minutes.

Another option: FISCAL’s AI report generator builds reports from your P2P data, and AI connectivity lets you query FISCAL data from your own AI tools. Connectors are powerful – you can use AI to create incredibly bespoke reports of your own that links sets of data.

6. Contract review and technical accounting

At OpenAI, the Contract Reader Bot extracts terms, applies ASC 606 and IFRS 15 logic and generates journal entries. The team runs at roughly 22% of the headcount of comparable tech firms. It’s a sophisticated build, and few finance teams have OpenAI’s engineers on tap. Most in-house versions will be simpler.

7. Meeting notes and actions

At a basic level, AI is very good at meeting notes, and at turning them into actions and plans. A notetaker keeps you present in the room, and a quick workflow can turn the notes into a task list soon after the call. Your meeting software may already offer notetaking or AI summaries, saving you some time.

Build it or buy it?

In-house builds wins on work that’s cheap, fast and low risk. When the work is more complex, or the data is sensitive enough to need governance, a professional solution is the safer and simpler route. Security and guardrails are already built and tested with a software company, and upkeep is part of the deal. Look for providers with recognised security certifications such as ISO 27001 and Cyber Essentials.

Bought software also wins when the model needs data you don’t have, such as years of risk data from multiple organisations in your sector. FISCAL has nearly 20 years of it, across 250+ implementations.

You don’t have to pick one. With AI connectivity, you can run your own AI tools against FISCAL’s data.

Keep a human in the loop

68% of CFOs are slow to start, but you don’t have to be part of that trend. Pick one use case that is low risk and high reward, ideally with a numbers attached to it that you can measure. Transaction risk is a good first candidate. After implementation, measure again to check how it’s running, and keep those measurements going so you can see an improvement. Don’t forget to also encourage and measure usage – your AI tools can’t create value for you if they aren’t used!

One final caveat – always be aware that AI isn’t infallible. Hackett’s research points the same way, telling us that most finance leaders want AI to augment people, rather than acting alone and unmonitored. Ensure errors don’t slip through by keeping guardrails in place and real people overseeing the results.

Want to find out more about how our AI software works?

References

CFO Connect, State of AI in Finance 2026.

McKinsey, The state of AI in 2026.

Hackett Report 2026.

FISCAL customer case study: Guy’s and St Thomas’ NHS Foundation Trust, fiscaltec.com. [link]

FISCAL customer case study: London & Quadrant, fiscaltec.com. [link]

BDO, FraudTrack 2025.

FISCAL dataset (anonymised, aggregated across customers). 

AFP 2024, via IOFM.

FISCAL customer case study: McCarthy Stone, fiscaltec.com. [link]

APQC.

CFO Connect / Zapier.

CFO Dive / Microsoft.

CFO Connect / OpenAI.

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